NOL Card Balance Check 2025 – RTA Dubai Website, SMS & Online Methods
Before using Dubai’s Metro, buses, trams, or water taxis, it’s essential to check your NOL Card balance to ensure a smooth journey. With the NOL Card Balance Check 2025 options, you can avoid delays and stay travel-ready at all times. Whether you’re a daily commuter or an occasional traveler, a quick balance check saves time and prevents last-minute issues
Thankfully, RTA offers several easy ways to track your Nol card funds—through their website, SMS, mobile app, or station kiosks. This short guide shows you how to check your Nol card balance anytime, anywhere, so you’re always ready for the journey ahead.

NOL Card Balance Check Online
Refer to these steps to verify your NOL balance on the provided form.
Step 1
Locate the input field labeled “NOL Card Tag ID” and enter your 14-digit NOL Card number.
Step 2
Click the “Check NOL Card Balance” button to proceed.
Step 3
You’ll be redirected to the RTA website. There, click on “Check NOL Balance,” enter your NOL Tag ID again, and press the “Search” button to see your current balance and transaction details.

Checking your Nol Card balance is key for smooth travel in Dubai. You can easily do this and recharge your NOL card via the official RTA website or the RTA Dubai app.
What is a NOL Card?
A NOL Card is a smart, rechargeable card issued by Dubai’s Roads and Transport Authority (RTA), allowing users to pay for various transport services across the city with a single tap. It works seamlessly across the Dubai Metro, buses, trams, water taxis, and even RTA’s paid parking zones, making it an all-in-one solution for daily commuting or occasional travel. Cash payments are not accepted on public transport in Dubai, so having an NOL card is essential. Available in multiple types, each card is designed to meet different travel needs. Whether you’re a resident, tourist, or student, the NOL Card ensures convenient, cashless, and efficient mobility throughout Dubai.
How to Check NOL Card Balance in 2025
Keeping track of your NOL card balance helps avoid travel disruptions across Dubai’s metro, buses, trams, and paid parking. Whether you’re connected to the internet or not, here are the five most reliable methods to check your NOL card balance in 2025.
NOL Card Balance Check via RTA Website
The official RTA website offers a quick and secure way to check your balance online. To do this:
- STEP 1: Visit the official RTA website.
- STEP 2: Once you’re on the homepage, simply navigate to the “Check NOL Balance” section. There, you’ll find all the tools and information needed to view your card balance.
- STEP 3: Enter your 10-digit NOL Tag ID in the search box, which you can find on the back of your card.
- STEP 4: After submitting the ID, your current balance, card status, and pending credits will appear on the screen. You can also recharge your card through this platform.
Checking NOL Card Balance History via the RTA App
If you prefer checking your NOL Card balance on the go, the RTA Dubai app is one of the easiest tools available. Here’s how you can use it:
- STEP 1 First, install the RTA Dubai app from the Play Store or App Store.
- STEP 2 Open the app and log in (or sign up if you’re a new user).
- STEP 3 Tap on the ‘Public Transport’ section, then choose ‘NOL Card’.
- STEP 4 Select ‘Check Balance’ and enter your NOL Tag ID when prompted.
- STEP 5 You’ll instantly see your balance, plus other card details like recent transactions.
Check NOL Card Balance via SMS
This method is useful if you don’t have internet access.
- STEP 1: First, register your number by sending your NOL Tag ID via SMS to 511.
- STEP 2: After sending the message, you’ll receive a confirmation indicating that your mobile number has been successfully registered with RTA.
- STEP 3: After that, you can send the word “BAL” or “Balance” to 511 anytime to receive your current NOL card balance. The reply also includes recent transaction information.
- STEP 4: Standard SMS charges may apply depending on your carrier.
Nol Card Balance Check at Metro Station

NOL card vending machines are available at all Dubai Metro stations and many bus terminals. You can quickly check your NOL card balance at any Dubai Metro station using self-service kiosks. Just tap your card on the reader, and your balance will appear on the screen. These machines are accessible to all passengers and can also be used for top-ups, making them a fast and convenient option.
- STEP 1: Head to any ticket vending machine or designated balance inquiry device at a Dubai Metro station.
- STEP 2: Place your NOL card in the card reader area of the machine.
- STEP 3: The display will show your available balance, recent transactions, and card expiry date.
Visit an RTA-Authorized Retail Shop

RTA-authorized stores and kiosks across Dubai also allow balance checks.
Look for a shop that displays the NOL logo. Provide your card to the staff, and they will scan it to check and inform you of the balance. This method is helpful if you prefer in-person assistance or are not carrying a smartphone.
NOL Card Balance Check with Number
Every NOL Card has a unique 10-digit Tag ID printed on the back. This number is all you need to check your balance across different platforms. Here’s where you can use it:
- STEP 1 On the RTA website, simply enter it in the balance check section.
- STEP 2 Inside the RTA app, it’s required when you check or recharge your card.
- STEP 3 Through SMS, just text the Tag ID to 511 and you’ll receive your current balance.
- STEP 4 On embedded balance-check forms (like on this page), use your Tag ID to proceed.
Don’t confuse the Tag ID with the card’s serial number. The Tag ID is the one used for all official NOL balance checks.
Check NOL Card History
The NOL Card is a smart card used for public transportation across Dubai’s metro, buses, trams, and water buses. Checking your NOL Card history means accessing detailed records of your trips, top-ups, and transaction dates.
Here’s a simple guide to help you quickly check your NOL Card history and keep track of your travel activities:
- Visit the NOL Card Transaction History page.
- Enter your NOL Tag ID.
- Complete the human verification.
- Click the “Next” button to view your history.
For a detailed step-by-step guide, visit our NOL Card History Guide.
Types of Nol Cards: Which One Is Right for You?
Dubai’s Nol card system provides various cards tailored to different commuters, whether you’re a resident, student, tourist, or VIP traveler. Understanding these options assists you in selecting the right card for convenient travel across public transport and select retail outlets in the city.
NOL Silver Card

The Silver NOL Card is the most popular and budget-friendly option, perfect for daily commuters. Ideal for residents and frequent travelers, it works across the Metro, buses, trams, and water buses. Priced at AED 25 with AED 19 in preloaded credit, it offers quick check-ins, affordable fares, and simple top-ups. The card allows a maximum balance of AED 1,000 for anonymous users and AED 5,000 for registered users, with a validity of 5 years.
NOL Gold Card

The NOL Gold Card offers all the features of the Silver Card but adds the luxury of Gold Class cabins on the Metro and Tram. It’s ideal for riders who prefer extra comfort and less crowding. The card costs AED 25 and includes AED 19 in balance, though fares are double the standard rate. You can use it just like the Silver Card, with added Gold Class access. The maximum balance allowed is AED 5,000, and it remains valid for 5 years.
Nol Blue Card (Personalized)

This registered, personalized card is designed for users eligible for concession fares, such as students, senior citizens, and People of Determination. It allows secure online access, balance protection, and easy top-ups. The card costs AED 70 and comes with AED 20 credit. It supports a maximum balance of AED 5,000 and has a 5-year validity period, making it a smart choice for those needing added support and flexibility.
Nol Red Ticket

The NOL Red Ticket is a paper-based option made for visitors and occasional users. You can use it for up to 10 single rides or five daily passes, making it perfect for short-term needs. Fares range from AED 2 to AED 6 depending on your travel route. It can be purchased at Metro or bus stations and stays valid for 90 days after purchase.
What are the Various Methods to Check NOL Card Balance?
There are several convenient ways to check your NOL Card balance, making it easy to monitor and maintain enough funds for your travel needs.
- RTA Website: Visit the official Roads and Transport Authority (RTA) website to log into your NOL account and check your balance along with your transaction history.
- RTA Dubai App: Available on both Android and iOS, the app offers a user-friendly interface to check your NOL card balance anytime, anywhere.
- Ticket Vending Machines: Located at all metro and bus stations, these machines allow you to check your balance and recharge your card conveniently.
- Customer Service Centers: Visit any RTA customer service center across Dubai to get assistance with checking your card balance.
- NOL Card Readers: Installed at metro stations, bus stations, and select retail outlets, these readers show your card balance when you tap your NOL card.
- SMS Service: Send an SMS with your NOL card’s unique ID to the designated RTA number to receive your current balance via text message.
- Retail Outlets and Merchant Shops: Many authorized retailers and convenience stores equipped with NOL card readers can provide balance information and offer top-up services.
- RTA Nol App: This dedicated app offers additional features, including balance checking, trip history, and easy top-ups.
Benefits of Using a NOL Card
All-in-One Access: Travel on metro, buses, trams, water taxis, and pay for parking or retail.
Cash-Free Travel: No need to carry cash or worry about change.
Low Fares: Enjoy affordable rates across all transport modes.
Card Options: Pick from Silver, Gold, Red, or Blue based on your needs.
Special Discounts: Extra benefits for students, seniors, and people of determination.
Loyalty Rewards: Earn offers via the nol Plus program.
Troubleshooting NOL Card Issues
If your Nol card isn’t working in Dubai, follow these steps to resolve the issue quickly.
Assess the Situation
First, check if your Nol card has expired, has enough balance, or is physically damaged. You can verify the balance using a ticket machine or the RTA app. If the card is expired or damaged, it needs to be replaced.
Use the Ticket Machine
If your Nol card isn’t working, try the ticket machine. Insert your card to check your balance, top it up if needed, or see if there’s an issue with the card’s status. The machine may display helpful information about the card.
Visit the Ticket Office
If the machine doesn’t help, head to the ticket office. The staff can check your card’s status and assist with troubleshooting. If necessary, they can issue a temporary ticket for your trip.
Use the RTA App
If you have the RTA app, use it to check your card details, recharge it, or report the issue to customer service for faster assistance. You can also manage your Nol card through the app.
Replace Your Card
If your Nol card is lost or damaged, request a replacement at the ticket office or through the RTA app. There may be a small fee for the replacement card.
Alternative Payment Options
If you’re in a hurry, you can buy a single ticket or use a contactless credit/debit card, as many metro stations now accept them for payment and to avoid future issues, regularly check your card balance, handle it carefully, renew it on time, and keep a backup card or contactless payment option handy.
RTA Customer Support
- Phone: 800-90-90 (24/7)
- Email: [email protected]
- Live Chat: Available on the RTA website
- In-Person Help: Visit RTA centers at metro stations
FAQs – Frequently Asked Questions
Conclusion
The NOL card simplifies travel and parking in Dubai, offering convenience, security, and discounted fares. Whether using a physical or digital card, you can easily check your NOL Card balance and manage it across various transport modes. Digital cards offer added flexibility, allowing smartphone payments and quick top-ups. For easy purchasing, balance checks, and support, the RTA website and app are essential resources. The NOL card ensures a smooth and efficient experience while navigating Dubai.